Support¶
If something in Nexum is unclear, broken, or missing, start here. Most answers live in this documentation or in the product’s Help menu.
In the product¶
- Help → Documentation - this site
- Help → Report an Issue - issue tracker
- Help → About Nexum - version and product links
- Nexum → Preferences… - workspace and writing options
- Nexum → Storage Diagnostics… - storage health and workspace reset
First, the FAQ¶
Check the FAQ. Questions about storage, wiki links, Console capture, Annotations, and Reset Workspace are covered there.
Install steps are in Getting Started. Notes storage is in The Workspace. Options are in Preferences.
Contact¶
For technical issues, integration help, or product questions:
- Email: support@divinitycodes.de
For general inquiries, feedback, or collaboration:
- Email: contact@divinitycodes.de
- Studio: divinitycodes.de
Reporting an issue¶
Use Help → Report an Issue from Nexum, or email support with as much of the following as you can:
- Nexum version (Help → About Nexum)
- Unity version
- Platform (macOS, Windows, Linux)
- Steps to reproduce
- Whether the notes workspace was customized
- Relevant screenshots or console logs
Please do not include secrets, account credentials, or entire project archives unless we ask for a specific file.
Feature requests¶
Ideas that make Write. Plan. Connect. sharper are welcome. Send them through the issue tracker or contact@divinitycodes.de. Describe the workflow you want - not only the control you imagined.
Your experience with Nexum matters. Whether you need help, want to report a bug, or have a better connection pattern in mind, the DivinityCodes team is here.